Last updated: 2026-06-15
Who we are
SplitGate Atelier (“we”, “our”, “us”) operates educational services at splitgate.click. We are committed to protecting your privacy and handling personal data transparently.
Information we collect
- Account data: name, email, password hash, and optional profile details.
- Transaction data: course purchases, amounts, timestamps (processed by our payment partners).
- Usage data: pages viewed, device type, approximate location derived from IP, error logs.
- Support communications: messages you send via forms or email.
How we use information
- Provide and improve courses, recommendations, and community features.
- Process payments and deliver receipts.
- Detect abuse and maintain platform security.
- Comply with legal obligations and resolve disputes.
Legal bases
We process personal data based on consent, performance of a contract, legitimate interests (e.g., service improvement, security), and legal obligations.
Cookies and tracking
We use essential cookies for authentication and preferences, and optional analytics cookies to understand site usage. You can update preferences via the cookie banner in the footer or browser settings.
Data retention
We retain account and transaction records as required by law. Support messages are kept for up to 24 months unless you request earlier deletion.
Sharing and processors
We share data with payment providers, cloud hosting, and analytics vendors bound by data protection agreements. We do not sell personal data.
International transfers
Where data moves across borders, we rely on appropriate safeguards such as Standard Contractual Clauses.
Your rights
- Access, correct, or delete your personal data.
- Object to or restrict processing in some cases.
- Data portability where applicable.
- Withdraw consent at any time without affecting prior lawful processing.
Security
We use encryption in transit, strict access controls, and regular security reviews. No method is 100% secure, but we continually improve safeguards.
Children
Our services are not directed to children under 13. If we learn a child provided personal data, we will delete it.
Contact
For privacy inquiries or to exercise your rights, email [email protected] or write to our support team. You can also call +1 (415) 555-0136.
Changes to this policy
We will post updates on this page and adjust the “Last updated” date. Significant changes will be communicated via email.
This policy applies to splitgate.click and related course subpages.